PRIVACY POLICY

Green Grass NZ is committed to protecting your privacy. We value your privacy and make it a priority to safeguard your personal information. We do not sell or rent your personal information to third parties for commercial gain.  We will never give, lease, sell or otherwise disclose your personal information to third parties, other than for the specific purposes outlined below. The privacy policy below lets you know about our online information practices and how we treat the information we receive about you.

WHAT INFORMATION WE COLLECT

We only collect personal information that you provide us directly, e.g. when you sign up to our newsletter, fill out a form, or ask us a question, or purchase from the Green Grass NZ online store. The information we collect may include your name, email address, phone number, billing address, shipping address, credit card details and other personal information. You don’t have to provide us with your personal information, but if don’t then you might not be able to use all the features of this Green Grass NZ  website or remain up to date with Green Grass NZ  developments.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

WHAT WE USE YOUR INFORMATION FOR

We may use the information we collect from you to:

  • send you our newsletter;
  • facilitate the purchase and delivery of items purchased from the Green Grass NZ online store and keep you updated on your order;
  • personalise your customer experience;
  • respond to you;
  • improve the Green Grass NZ  website; and
  • send you Green Grass NZ  emails. There is an unsubscribe link at the bottom of each Green Grass NZ  email if at any time you want to unsubscribe from receiving them.

HOW WE MIGHT DISCLOSE YOUR INFORMATION

We may share your personal information with third parties who assist us in operating Green Grass NZ , our website and our online store. We may also disclose your personal information to comply with the law or to protect the property or safety of Green Grass NZ  or others.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

COOKIES

Our website uses “cookies,” which are small data files that are stored on your computer when you visit a website. Cookies enable you to shop on our website and may be used in a variety of ways to enhance or personalize your online browsing and shopping experience. Cookies may be used to personalise your visits to this website, eliminate the need for you to repeatedly enter the same information, enable us to improve the content, reliability and functionality of this website, evaluate the effectiveness of the advertising on this website and track website usage patterns. We also use cookies for advertising purposes.

We use three types of cookies:

  • Session cookies are specific to your visit on our site and carry information about actions performed during the visit, e.g. products added to the cart. They eliminate the need to enter the same information repeatedly during your visit.  Session cookies expire when you leave the site or close your browser.
  • Persistent cookies remember information about your preferences, e.g. your preferred currency and help us recognise you each time you visit to make your shopping experience more seamless. Persistent cookies expire after a certain period of time or when you clear cookies in your browser.
  • Third-party cookies are cookies supplied by our partners and are used for analytical and advertising purposes. While these cookies are completely anonymous in that they don’t provide us or any third party with any personally identifiable information about you (e.g. your name or address), it does track certain things like how long you spent on our site, and which pages you did or didn’t visit. This allows us to use Remarketing functionality as described below and analyze aggregated traffic data and users behaviour on our site.

Accepting a cookie will not give us access to any data on your computer other than the data stored in the cookie. Although you may configure your web browser to not accept cookies, you may experience a loss of functionality as a result. If you wish to clear your cookies, follow instructions for the browser you’re using.

THIRD-PARTY REMARKETING

When you visit our website with cookies enabled, we place a third party cookie supplied by Google, Facebook, Criteo or other partners onto your browser for remarketing purposes. For example, if you visited a particular product, we might use this information to display advertising to you promoting a special offer specific to this product. This advertising may be displayed to you as you browse other sites across the internet. This is possible because many websites participate in third-party’s advertising programme, allowing them to use parts of their sites to display promotional messages from participating advertisers. You may also see our advertisements on sites directly owned or controlled by Google, such as Youtube or on Facebook.

You may opt out of Google’s use of cookies for advertising at www.google.com/settings/ads. You may opt out of Criteo’s use of cookies for advertising at www.criteo.com/privacy. To manage your Facebook preferences go to: www.facebook.com/ads/preferences.

THIRD-PARTY WEBSITES

When you click on links and banners on our site that take you to third party web sites, you will be subject to the third party’s privacy policies. While we support the protection of privacy on the Internet, Green Grass NZ  cannot be responsible for the actions of any third-party web sites.

WHERE WE SEND YOUR DATA

Visitor comments may be checked through an automated spam detection service.

HOW TO CORRECT YOUR INFORMATION

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

You can access or update your personal details at any time by contacting us at admin@greengrass.co.nz

CHANGES TO OUR PRIVACY POLICY

We reserve the right to change this privacy policy from time to time by publishing the revised privacy policy on our website. We encourage you to check this policy regularly for any modifications or updates. Your continued use of our Services after any changes have been posted on our Website indicates your acceptance of those changes.

If you have any questions regarding our privacy policy or any other matter, or if you believe that Green Grass NZ  has not adhered to this privacy policy, please contact us.  We will use commercially reasonable efforts to promptly determine and remedy the problem.